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Article
Publication date: 22 March 2011

Haider Abbas, Christer Magnusson, Louise Yngstrom and Ahmed Hemani

The purpose of this paper is to address three main problems resulting from uncertainty in information security management: dynamically changing security requirements of an…

4109

Abstract

Purpose

The purpose of this paper is to address three main problems resulting from uncertainty in information security management: dynamically changing security requirements of an organization; externalities caused by a security system; and obsolete evaluation of security concerns.

Design/methodology/approach

In order to address these critical concerns, a framework based on options reasoning borrowed from corporate finance is proposed and adapted to evaluation of security architecture and decision making for handling these issues at organizational level. The adaptation as a methodology is demonstrated by a large case study validating its efficacy.

Findings

The paper shows through three examples that it is possible to have a coherent methodology, building on options theory to deal with uncertainty issues in information security at an organizational level.

Practical implications

To validate the efficacy of the methodology proposed in this paper, it was applied to the Spridnings‐och Hämtningssystem (SHS: dissemination and retrieval system) system. The paper introduces the methodology, presents its application to the SHS system in detail and compares it to the current practice.

Originality/value

This research is relevant to information security management in organizations, particularly issues on changing requirements and evaluation in uncertain circumstances created by progress in technology.

Details

Information Management & Computer Security, vol. 19 no. 1
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 1 May 2020

Johan Lilja, Pernilla Ingelsson, Kristen Snyder, Ingela Bäckström and Christer Hedlund

Metaphors are a powerful and human way of understanding and experiencing one kind of thing in terms of another. In quality management (QM), several metaphors are used to describe…

Abstract

Purpose

Metaphors are a powerful and human way of understanding and experiencing one kind of thing in terms of another. In quality management (QM), several metaphors are used to describe and bring to life the often-abstract QM concepts and systems. These metaphors are of great importance for how QM is understood, communicated and practiced. However, the metaphors of QM have seldom been systematically screened or put in focus, neither the topic of a critical discussion. The purpose of this paper is hence to contribute with a screening of the metaphors currently used, within QM literature and in practice among QM leaders, and then elaborate on their potential for improvement and development.

Design/methodology/approach

The paper is based on a literature review combined with interviews of QM leaders.

Findings

The paper highlights that the current QM metaphors provide intuitive associations to properties such as stability, shelter, and structure, but not to the important dynamic properties of QM, such as learning, or to the critical role of people in QM. What can be seen as core properties of QM are communicated by texts or labels added on to metaphors with properties that often are in sharp contrast to them. The paper also provides suggestions for further improvements and development.

Originality/value

The paper highlights the area of metaphors within QM as an important area for future research. It also provides insights concerning the successful use and selection of metaphors in future QM practice.

Details

International Journal of Quality and Service Sciences, vol. 12 no. 4
Type: Research Article
ISSN: 1756-669X

Keywords

Article
Publication date: 1 January 2016

Caroline Lornudd, David Bergman, Christer Sandahl and Ulrica von Thiele Schwarz

The purpose of this study is to investigate the relationship between leadership profiles and differences in managers’ own levels of work stress symptoms and perceptions of work…

2542

Abstract

Purpose

The purpose of this study is to investigate the relationship between leadership profiles and differences in managers’ own levels of work stress symptoms and perceptions of work stressors causing stress.

Design/methodology/approach

Cross-sectional data were used. Healthcare managers (n = 188) rated three dimensions of their leadership behavior and levels of work stressors and stress. Hierarchical cluster analysis was performed to identify leadership profiles based on leadership behaviors. Differences in stress-related outcomes between profiles were assessed using one-way analysis of variance.

Findings

Four distinct clusters of leadership profiles were found. They discriminated in perception of work stressors and stress: the profile distinguished by the lowest mean in all behavior dimensions, exhibited a pattern with significantly more negative ratings compared to the other profiles.

Practical implications

This paper proposes that leadership profile is an individual factor involved in the stress process, including work stressors and stress, which may inform targeted health promoting interventions for healthcare managers.

Originality/value

This is the first study to investigate the relationship between leadership profiles and work stressors and stress in healthcare managers.

Details

Leadership in Health Services, vol. 29 no. 2
Type: Research Article
ISSN: 1751-1879

Keywords

Article
Publication date: 18 December 2007

Jean‐Baptiste Fouquet

Many practitioners strive to increase the efficiency of their product development. In addition, smaller companies must satisfy customers’ expectations of their product…

Abstract

Many practitioners strive to increase the efficiency of their product development. In addition, smaller companies must satisfy customers’ expectations of their product development. These expectations can be e.g. use of specific methodologies such as Lean Product Development (LPD) and/or Design for Six Sigma (DFSS). This study attempts to identify differences and similarities between these methodologies and the connection between them. This comparison is of interest to practitioners that must choose a strategy for their product development as well as to researchers. The aim of both methodologies is to reduce waste and time of development and to raise the quality of a product at the very roots of the product: its development. LPD and DFSS help development managers to structure projects and focus as much as possible on customer expectations and satisfaction.

Details

Asian Journal on Quality, vol. 8 no. 3
Type: Research Article
ISSN: 1598-2688

Keywords

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